We're here to help
Stuck on something in Guess who arena? Check the common questions below, or reach out directly a real person reads every message.
CONTACT US
arenogamesofficial@gmail.comWe typically reply within 1 business days. Include your device model and app version for faster help.
Common questions
How do I report a bug?
Email us with your device model, OS version, and what you were doing when it happened. Screenshots or a short screen recording help a lot.
I was charged but didn’t receive my purchase
Check your connection and restart the app first — purchases usually sync within a minute. If it’s still missing, email us your order receipt from the App Store and we’ll sort it out.
How do I delete my account and data?
Email us from the address linked to your account and we’ll delete it, or use the in-app delete option under Settings once available. See our Privacy Policy for details on what’s removed.
A player is being abusive — how do I report them?
Use the report option on their profile or in the match, or email us their username and a description of what happened. We review every report.
The app is crashing or won’t load
Make sure you’re on the latest version from the App Store, then try a restart. If that doesn’t fix it, email us — diagnostic details make it much faster to track down.